There is a memorable scene in the film The Matrix where a young boy with special abilities teaches an important lesson to the protagonist, Neo. …

Most of us are familiar with product roadmaps: documents that depict the release cadence of a series of features & functions in order to eventually arrive at an overall product vision. These documents often map out release schedules several months—sometimes years—in advance, and can be helpful for teams who need…

Have you seen this video making the rounds on design social media?

And some of the responses…

Several years ago I began incorporating User Problem Statements into my team’s product design process. It’s a critical step early in the process that focuses the team’s collective efforts to deliver a product that matters to their target audience.

Why Problem Statements?

I’m a big advocate for using language to frame an opportunity…

The term “UX,” the industry accepted initials for User Experience, is dead to me. Think about it, even the initials don’t make sense. Was UE too on the nose? It’s time for UX (and its myriad related job titles: UX Designer, UX/UI Designer, UX Architect, UX Developer, UX Writer, UX…

The beautiful (and terrifying) thing about the art of stand up comedy is the instant feedback. A comic gets on stage with a microphone, tells a joke, and — if it’s funny — they get a laugh. …

Do you work for an organization that values design & designers? How can you tell? Today I read a post on LinkedIn, The 10 principles of building a world-class design team, that touches on the importance of working for a company that values design. …

I’ve been experiencing quite a bit of change lately to the make-up of my day-to-day product team—a team that has worked together very effectively for over a year. Primarily due to circumstances beyond the team’s control, many team members have departed, and others have been reassigned to new roles/teams. …