I’ve been a professional designer for a long time. Decades at this point. Yet somehow I haven’t learned not to keep falling into the same trap. The Trap “Hey, you’re a designer… I have a small favor to ask. I was wondering if you could help me with [ENTER ANY TASK TANGENTIALLY…

Yes, it’s another post about AI generated content. How original – everybody’s doing it! I’ve come across some very compelling articles about how to use ChatGPT to streamline the design research process by synthesizing raw interview data to identify themes. Some developers are using it to analyze their code and…

Wow, it’s been a minute. Looks like I haven’t written & published anything here on Medium since 2021 (a little over 2 years ago). Sure, I’ve been busy since then. The design team I lead became nearly 5 times larger. I’ve spent a lot more time doing photography – lots…

Any way you slice it—“UI/UX” or “UX/UI”—the term is bad for designers, bad for Design, and ultimately bad for the users for whom we’re designing. I’ve written previously about the problems with the term UX, but lately I’ve seen an increase in organizations latching on to an even worse term…

There is a memorable scene in the film The Matrix where a young boy with special abilities teaches an important lesson to the protagonist, Neo. …

Most of us are familiar with product roadmaps: documents that depict the release cadence of a series of features & functions in order to eventually arrive at an overall product vision. These documents often map out release schedules several months—sometimes years—in advance, and can be helpful for teams who need…

Have you seen this video making the rounds on design social media? And some of the responses…

Several years ago I began incorporating User Problem Statements into my team’s product design process. It’s a critical step early in the process that focuses the team’s collective efforts to deliver a product that matters to their target audience. Why Problem Statements? I’m a big advocate for using language to frame an opportunity…

The term “UX,” the industry accepted initials for User Experience, is dead to me. Think about it, even the initials don’t make sense. Was UE too on the nose? It’s time for UX (and its myriad related job titles: UX Designer, UX/UI Designer, UX Architect, UX Developer, UX Writer, UX…